Peace of Mind
We understand that the world is now a different place to just several weeks ago and that putting down significant amounts of money for a holiday that is many months away, represents a new level of risk.
We have been looking (and continue to look) at ways to reduce that risk in order to give you some peace of mind as well as the much-needed excitement of an epic ski or snowboard trip to look forward to.
Booking conditions do vary a bit from place to place but in all cases we are offering fully refundable deposits up until a certain date (depending on the destination) so you can change your mind any time before, for any reason and receive a full refund - no questions asked.
Understandably, many people are concerned about the financial security of their holiday company - fuelled to some extent by media reports of imminent bankruptcies in the travel industry. The past 20 years have taught us that the good times don’t go on without interruption forever and that it’s always best to be prepared for a few rainy days amongst the sunshine. As a result, we have for some time been well prepared for, 'something to happen' - though we never would have guessed it would be this. We continue to operate from a sound financial position with no debt and are confident that we will be abe to continue to do so, well into the foreseeable future.
For added peace of mind, all money that you pay to Elemental Adventure is fully backed and guaranteed by financial insolvency insurance taken out with Affirma Insurance.
We have recently partnered up with Global Rescue to offer you a complete travel insurance solution that we believe will be the best in the business - one that will enable you to book with even greater confidence than before. Check it out.